Privacy Policy for The Tree Organic Wellness & Spa

Last Updated: June 15, 2025

At The Tree Organic Wellness & Spa, located at 131 Cypress St, Brookline, MA 02445, we are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and disclose the information we obtain from you when you visit our website, book an appointment, use our services, or interact with us.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identification Information:

  • Contact Information: Name, email address, phone number, mailing address.
  • Demographic Information: Date of birth (optional, for age-restricted services or special offers).
  • Payment Information: Credit/debit card details (processed securely by third-party payment processors; we do not store full card numbers on our servers), billing address.

• Health and Wellness Information:

  • Health History & Concerns: Information about allergies, medical conditions, injuries, or preferences relevant to your spa treatments (e.g., pressure preferences for massage, skin concerns for facials). This information is collected solely to ensure your safety and provide tailored services.
  • Service Preferences: Notes on past treatments received and your preferences.

• Website Usage Data:

  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages.
  • Cookies & Tracking Technologies: We use cookies and similar technologies (e.g., Google Analytics) to enhance your Browse experience, analyze website traffic, and understand user behavior. You can control cookie preferences through your browser settings.

2. How We Collect Your Information

We collect information through various methods:

• Directly from You: When you book an appointment (online, by phone, or in person), fill out intake forms, sign up for our newsletter, make a purchase, or communicate with us.
• Through Technology: As you navigate our website, data is automatically collected using cookies and analytics tools.

3. How We Use Your Information

We use your information for the following purposes:

• To Provide Services: To schedule and manage your appointments, perform requested spa and wellness treatments, and provide personalized service.
• Communication: To send appointment confirmations, reminders, updates about your services, and respond to your inquiries.
• Marketing & Promotions: With your consent, to send you newsletters, special offers, and promotional materials about our services and products. You can opt-out of marketing communications at any time.
• Improvement of Services: To understand client needs, gather feedback, analyze trends, and improve our service offerings and website functionality.
• Safety & Compliance: To ensure your safety during treatments, comply with legal and regulatory obligations, and prevent fraud.
• Payment Processing: To process transactions securely through third-party payment gateways.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., online booking platforms, payment processors, email marketing services, website analytics providers). These providers are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it to them.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information, including:

• Secure Sockets Layer (SSL) technology for online data transmission.
• Restricted access to personal data to authorized employees and service providers on a need-to-know basis.
• Secure storage of physical client records.
• Use of reputable third-party services for payment processing and online booking that adhere to high-security standards.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

6. Your Data Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
• Deletion: You may have the right to request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
• Data Portability: In some cases, you may have the right to receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the contact information provided below.

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or the content of such other websites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of [Insert Age, e.g., 13 or 16]. We do not knowingly collect personal information from children without parental consent. If we become aware that we have collected personal information from a child without verifiable parental consent, we will take steps to remove that information from our records.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

The Tree Organic Wellness & Spa 131 Cypress St, Brookline, MA 02445